Blog

There’s no better way to start off your guests’ stay than by helping them the second they walk through your door. Most guests bring plenty of bags and suitcases with them and, for some, i … read more

In the U.S., Title III of the Americans with Disabilities Act (ADA) states that hotels, inns, and other places of lodging must make their facilities handicapped accessible. Not only does the physical … read more

Even the best hotel maintenance and top-notch housekeeping supplies can’t keep bugs out of hotel rooms. Bugs are pesky because they are small and can easily hide, which makes getting rid of the … read more

Except for a handful of properties, many hotels in America are turning toward a smoke-free property, largely for health and safety reasons, but also because smoke can be incredibly destructive to prop … read more

Many hotel chains offer a continental breakfast free of charge to all guests. The light fare often consists of coffee and bagels, although some locations go above and beyond by providing a full meal. … read more

If there’s one fight that will probably continue as long as the hospitality industry exists, it’s the fight over guest amenities. While hotel managers and accountants eye free giveaways a … read more